To resolve:
Ensure the process "AlUpdate.exe" is not running
Uninstall Sophos Anti-Virus
Uninstall Sophos AutoUpdate
Restart the computer
Delete "C:\Program Files\Sophos\" and/or "C:\Program Files (x86)\Sophos\"
Delete "C:\ProgramData\Sophos"
Delete HKLM\SOFTWARE\Wow6432Node\Sophos or HKLM\Software\Sophos
Delete HKCU\Software\Sophos
Download the latest 10.3 installer from Sophos
Install
Alternatively, within an elevated PowerShell prompt:
Remove-Item "C:\Program Files\Sophos" -ErrorAction SilentlyContinue
Remove-Item "C:\Program Files (x86)\Sophos" -ErrorAction SilentlyContinue
Remove-Item "C:\ProgramData\Sophos" -ErrorAction SilentlyContinue
Remove-Item "HKLM:\SOFTWARE\Wow6432Node\Sophos" -ErrorAction SilentlyContinue
Remove-Item "HKLM:\Software\Sophos" -ErrorAction SilentlyContinue
Restart-Computer
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