Outlook 2016 displays a Rundll32 error when adding a new email account to a new profile via the Mail applet in Control Panel.
To resolve:
Review this KB article first: https://support.microsoft.com/en-us/kb/3119083
If the suggested resolution does not work or apply then repair the Office installation using an Online Repair.
If this does not work then
Delete the orphaned profile
Close the Mail applet
Open Outlook using a working profile or another Office application
Select File and then Options
Select Advanced
Scroll down to the Display section
Tick Disable hardware graphics acceleration
Close the Office application
Open the Mail applet, create a new profile and add the email account
You Are Genius
ReplyDeleteI've no idea why this works, but it does and you've save me a lot of frustration.
ReplyDeleteMY HERO!
ReplyDeletefollowed the step but still facing the same issue.
ReplyDeleteworked for me in 2020 poggrs
ReplyDelete