No sound from speakers on a new Lenovo ThinkPad E570.
This issue is resolved by installing the Lenovo Hotkey Features Integration package. Either install this package or install and run Lenovo System Update to update all Lenovo applications and drivers.
Lenovo ThinkPad E570 drivers and software
https://pcsupport.lenovo.com/gb/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-e570/downloads
Lenovo System Update
https://support.lenovo.com/downloads/DS012808
Sunday, 28 January 2018
Lenovo ThinkPad T470s: Poor performance and slow CPU when on battery
Lenovo ThinkPad T470s poor performance and slow CPU when on battery.
CPU-Z shows a Core Speed value of around 400MHz.
This issue can be caused by incorrect values within the "Balanced" power plan.
To resolve:
Open Settings > System > Power & sleep and select Additional power settings
Alternatively open the classic Control Panel, choose Hardware and Sound and Power Options
If the Balanced power plan is active, choose Change plan settings and then Change advanced power settings
Scroll down to Processor power management and expand Maximum processor state
The value for On battery may be set to 5%.
Either change this to 100% or choose Restore plan defaults
CPU-Z shows a Core Speed value of around 400MHz.
This issue can be caused by incorrect values within the "Balanced" power plan.
To resolve:
Open Settings > System > Power & sleep and select Additional power settings
Alternatively open the classic Control Panel, choose Hardware and Sound and Power Options
If the Balanced power plan is active, choose Change plan settings and then Change advanced power settings
Scroll down to Processor power management and expand Maximum processor state
The value for On battery may be set to 5%.
Either change this to 100% or choose Restore plan defaults
Sunday, 7 January 2018
Microsoft Office 2016: Blurred text when using external monitor
Microsoft Outlook and other Office 2016 applications appear blurry when used on an external monitor.
This is a known issue and Microsoft's guidance is available here:
https://support.office.com/en-gb/article/Office-apps-appear-the-wrong-size-or-blurry-on-external-monitors-bc9f7279-4e42-4b15-a949-46ab8bcfe44f
The issue can occur when the main display scaling is set to 125% and the external monitor is set to 100%.
To resolve:
Right click the desktop and select Display settings or Start > Settings > System > Display
In the Scale and layout section set the scaling value to be the same for both displays.
This is a known issue and Microsoft's guidance is available here:
https://support.office.com/en-gb/article/Office-apps-appear-the-wrong-size-or-blurry-on-external-monitors-bc9f7279-4e42-4b15-a949-46ab8bcfe44f
The issue can occur when the main display scaling is set to 125% and the external monitor is set to 100%.
To resolve:
Right click the desktop and select Display settings or Start > Settings > System > Display
In the Scale and layout section set the scaling value to be the same for both displays.